If you changed your phone number you will need to update your Account phone number before you can restore your Authenticator. Note: The SMS verification code is sent to the phone number linked to your Account. If you are unable to verify your account through SMS you will need to contact customer support for assistance with removing your old authenticator. If you have SMS set up you can verify your identity through SMS verification to remove the old authenticator from your account allowing you to set up the authenticator in the Mobile App. If you no longer have access to your old device, you will need to click "Can't Log In" on the login screen. If you are an existing user of the app simply tap the Authenticator option from the side menu and click Enable.ĭon't have access to the previous device? If you are a new app user but previously used the Authenticator app, you can approve the login using your old authenticator application. Still have access to the previous device? Open the slide out menu by tapping the icon at the top left of your screenĬongratulations, your Account is now linked to your unique Authenticator Serial Number and fully protected.If you are not prompted to enable the Authenticator:.If you did not previously have an Authenticator attached to your account, and are currently online, you will be kicked from the desktop app, the game, and any mobile apps you are logged into.If you need to set up SMS protect, a security code will be sent to your phone for verification.You will be prompted to enable the Authenticator and to set up SMS Protect if you have not yet done so.Open the app and when prompted, log in with your Account.If you haven’t yet, download the Mobile App to your phone.*Your phone must be able to receive Phone Notifications Setup The Authenticator provides two-factor authentication to keep your Account secure.ī Mobile App System Requirements Enabling an Authenticator What you need The Authenticator is now available within the Mobile App.
0 kommentar(er)
